We pride ourselves in providing quality service. Therefore it is extremely important to us that our staff treat you with the highest level of professionalism and courtesy. Providing clear communication in every aspect at every stage of our services is vital to us. We strive to solve problems and address issues with understanding and respect, so that those around us always feel comfortable and appreciated. Please let us know how we can improve so that we may better serve you.
Hiroki Matsuoka was born in Hakkaido, Japan and became employed by Nittsu Shoji Co., Ltd. immediately following graduation from Sensyu University of Business Management. Matsu holds 29 years of experience in the export packaging, automotive warehousing, and overseas management industries, and came to NEX Transport in December 2015 as Vice President. When not working, Matsu enjoys spending time with his family and delighting in the art of cooking!
Shannon Joined NEX in 2019 as Division Manager of the Human Resources department. She is a graduate from Franklin University with her degree in Human Resource Management. Prior to NEX, Shannon worked at Honda R&D for 10 years in the Human Resources Department. She is an HR leader; leading the deployment of Human Capital Management and accelerating organizational performance while improving employee engagement. Shannon is an advocate for servant leadership, believing that the way to achieve success is by having the willingness to help someone achieve success first. Shannon resides in Bellefontaine and she enjoys spending time with her husband Bill and their two children.
Masahito Shibuya was born in Kanagawa, Japan and graduated from Sophia University of Philosophy before joining the team at Nippon Express Co., Ltd. He holds 26 years of experience in the import and export forwarding, supply chain, logistics and overseas management industries, and came to NEX Transport in May 2017 as Vice President. A passionate wine enthusiast, Masa is also an herb coordinator and enjoys both wakeboarding in the summer and snowboarding in the winter.
Jeff joined NEX in the Fall of 2017 as Division Manager of Human Resources. Currently he is the Assistant Vice President of Administration where he is responsible for all administrative functions including: Huma Resources, Training, Accounting, Purchasing and Legal/Corporate Compliance. Prior to NEX Jeff worked at Honda’s Transportation Research Center in Ohio for 21 years ultimately being elevated to the role of COO and Interim President. Jeff resides in Marysville, Ohio.
Janie joined NEX Transport on January 2, 1993 and has been a valuable team member for over 26 years. She possesses an extensive career spanning multiple areas within NEX Transport business divisions. Currently she is the Assistant Vice President Operations where she is responsible for all production departments supporting NEX Transport customer base. She looks forward to the continued evolution of NEX Transport and all the exciting challenges that inherently come with growth.
Janie is married to Gary, and has four children and nine grandchildren. She enjoys spending time with her family and traveling!
Lorri joined NEX on May 14, 2001 and is currently the Division Manager of Honda Operations. She has been a strong team member for over 18 years. Her career at NEX has offered her many opportunities within various divisions of NEX. Throughout her tenure she has gained experience in Customer Service, Packaging and held the position of Accounting Manager before branching out into Operations Management. Lorri resides in Zanesfield, Ohio and has one daughter. She enjoys baking, travel and spending quality time with her family and pets.